- Do I have to pay anything to get started?
- No. The Free plan lists you, keeps you bookable and never asks for a card. You only pay a commission on the bookings we send you, and only once the guest turns up.
- What counts as a booking InnBoss sent me?
- One that arrived through an InnBoss surface — a hub or partner site, the trip planner, the AI concierge, your own InnBoss booking page or your InnBoss website. Walk-ins, phone calls, bookings your staff enter and anything from an OTA are always free.
- What happens if a guest cancels or never shows?
- The commission comes straight back off. If the month has already been invoiced it appears as a credit on the next one.
- How does a paid plan save me money?
- Each plan cuts the commission — Standard pays half, Pro a quarter, and on Max it is negotiated with you. Every plan below Max also caps what you can pay in a single month. Standard and Pro carry a one-time setup of US$250, waived when you pay for the year.
- Which currency am I billed in?
- Prices are quoted in US dollars, exclusive of VAT. Pay by card in USD, or locally in BBD by bank transfer, Fygaro or BiMPay at the fixed 2:1 peg (VAT added where it applies).
- Can I change or cancel a plan?
- Yes, at any time. Plans and modules run month to month unless you choose annual, and nothing you have already published stops working when you move down.