- Do I have to pay anything to get started?
- No. The free plan lists you, keeps you bookable and never asks for a card. You only pay a share of the bookings we send you, and the first few every month are free.
- What counts as a booking InnBoss sent me?
- One that arrived through an InnBoss surface — a hub or partner site, the trip planner, the AI concierge, your own InnBoss booking page or your InnBoss website. Walk-ins, phone calls, bookings your staff enter and anything from an OTA are always free.
- What happens if a guest cancels or never shows?
- The fee comes straight back off. If the month has already been invoiced it appears as a credit on the next one, and your free allowance is handed back too.
- How does a paid plan save me money?
- Each plan cuts the booking fee — Starter takes 30% off, Pro 60%, and Max removes booking fees altogether. Every plan below Max also caps what you can pay in fees in a single month.
- Which currency am I billed in?
- Pay by card in USD (no VAT), or locally in BBD by bank transfer, Fygaro or BiMPay (17.5% VAT added). Prices are set in Barbados dollars before VAT; USD is shown at the fixed 2:1 peg.
- Can I change or cancel a plan?
- Yes, at any time. Plans and modules run month to month unless you choose annual, and nothing you have already published stops working when you move down.